Address: 331 East 38th Street,

New York City.

Country: USA

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

According to Amazon’s delivery policy when customers place an order

Payment methods according to Amazon’s policies when customers place orders

Delivery time depends on your country, when you place an order it will lead to Amazon sales page and you can find the delivery time information corresponding to your country.

Your order data will be kept safe and secure. According to Amazon’s privacy policy, when you place an order, it will take you to Amazon’s sales page.

  1. Order Confirmation: Upon placing an order, you’ll receive an email confirmation from Amazon. This email contains details such as the order ID, purchased items, total amount, shipping address, and estimated delivery time.

  2. Order Processing: Amazon begins processing your order. They verify the payment, check inventory availability, and prepare the items for shipment.

  3. Packaging: Once the items are available, they’re carefully packaged for secure transportation. This involves labeling, including invoices, and sometimes promotional material or thank-you notes.

  4. Shipping: The packaged items are handed over to Amazon’s shipping partner or courier service. You’ll receive an email or notification with tracking information to monitor your package’s transit.

  5. Delivery: The shipping company delivers the package to your specified address. If you’re unavailable, they may leave a notice for rescheduling or provide alternative delivery options.

  6. Receipt of Goods: Upon receiving your order, check the items to ensure they match what you ordered. Report any inaccuracies or damaged products to Amazon’s customer service if necessary.

  7. Feedback: Amazon might request your feedback on the shopping experience or the received products. Your feedback helps them improve their services and assist future customers.

  1. Order Number: A unique identifier for your purchase.
  2. Items Bought: A list of the products you’ve purchased.
  3. Prices: The cost of each item and the total amount charged.
  4. Shipping Details: Information about the shipping address and chosen delivery method.
  5. Payment Info: Details of the payment method used for the purchase.
  6. Order Date: The date when the order was placed.
  7. Estimated Delivery Date: An approximate date for the expected delivery.

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